Chattigo

Chattigo: Efficient Communication Solutions

Chattigo is a powerful tool managed by P&M Partners in Panama, and it is part of our portfolio of international solutions. With Chattigo, you can manage customer service on the most popular digital channels such as WhatsApp, Facebook Messenger, Instagram, Twitter, and more, all from a single platform.

Key Features of Chattigo

• Advanced Chatbot: Automate sales and customer service processes, providing quick and efficient responses.
• Agent and Supervisor Platform + Mobile App: Facilitate the management and supervision of customer interactions from anywhere.
• Reporting & KPI: Obtain detailed reports and key metrics to evaluate and improve customer service performance.
• Official WhatsApp API: Send mass messages securely and effectively.
• In & Out Phone Calls: Manage incoming and outgoing calls to landlines and mobile numbers.
• CRM Integrations and More: Easily connect with your customer management systems and other essential tools.

Benefits of Using Chattigo

• Optimization of Customer Service: Chatbots handle the initial interaction, transferring conversations to human agents to close sales or resolve more complex queries.
• Real-Time Analysis: Monitor and analyze customer service in real-time to identify improvement opportunities and optimize your processes.
• Multichannel Integration: Manage all your digital communication channels on a unified platform, increasing efficiency and reducing operational complexity.

With Chattigo, you can ensure that your customers receive fast, efficient, and personalized service, enhancing their experience and loyalty to your brand.